Privacy Policy

Privacy Policy

We collect personal information, including your name, contact information, vehicle details, and location, to deliver our roadside assistance services efficiently. Additionally, we may gather data regarding your interactions, such as service requests, communications, and payment information, to enhance your experience and improve our services. We prioritize your privacy and are committed to collecting only the information necessary to provide you with top-notch roadside assistance services. The types of personal information we collect include:

• Personal Identification Information: This includes your name, contact details (such as phone number and email address), and vehicle information (make, model, and license plate number) to facilitate service requests and ensure effective communication.
• Location Data:  We collect your location information to accurately dispatch our roadside assistance services to your current position, allowing for timely and efficient support.
• Interaction Data: We may gather information about your interactions with us, including service requests, communications, and feedback. This helps us understand your needs better and tailor our services accordingly.
• Payment Information: To process your payments securely, we may collect your payment details, ensuring a smooth transaction process.

Use of Information

The information we collect plays a crucial role in delivering and enhancing our services. We utilize this data to respond promptly to service requests, manage user accounts effectively, and ensure a high standard of service quality. By analyzing user interactions, we can identify areas for improvement and implement changes that directly benefit you. Furthermore, your information enables us to maintain open lines of communication, keeping you informed about updates, promotions, and relevant news.

In our commitment to providing a personalized experience, we may use your data to tailor our services to your preferences and needs. This could include customized recommendations, targeted support, and insights that align with your interests. Ultimately, our goal is to create a more engaging and effective experience, allowing us to serve you better and foster a long-lasting relationship built on trust and satisfaction.

Information Privacy

Your privacy is of utmost importance to us. We are committed to protecting your personal information and assure you that we do not sell or rent your data to any third parties. While we may share your information with trusted service providers or partners, this is strictly to assist us in delivering our services, fulfilling legal obligations, or ensuring the security of our rights and property. These partners are required to adhere to strict confidentiality and data protection standards. We take appropriate measures to safeguard your information and limit access to those who need it for legitimate purposes. Rest assured, we prioritize your privacy and strive to maintain the highest level of trust and transparency in all our operations.

Data Protection Commitment

We take the protection of your personal information seriously and have implemented robust security measures to ensure its safety. Although we make every effort to secure your data, it is important to understand that no system can be completely infallible, and we cannot guarantee total security. Your trust is paramount to us, and we will continue to enhance our security practices to minimize risks.

• We prioritize the security of your personal information by implementing robust security measures.
• We take the protection of your personal information seriously and have established strong security protocols to safeguard your data.
• However, it is crucial to acknowledge that no system can be entirely infallible, and we cannot guarantee total security.
• Your trust is paramount to us, and we will continuously strive to enhance our security practices to minimize risks.

Your Rights

We collect personal information, including your name, contact information, vehicle details, and location, to deliver our roadside assistance services efficiently. Additionally, we may gather data regarding your interactions, such as service requests, communications, and payment information, to enhance your experience and improve our services. We prioritize your privacy and are committed to collecting only the information necessary to provide you with top-notch roadside assistance services. The types of personal information we collect include:

• Access Your Information: You have the right to request access to your personal information held by us, enabling you to understand what data we collect and how it is used.
• Correction of Information: If you believe any of your personal information is inaccurate or incomplete, you have the right to request corrections to ensure that your data is accurate and up to date.
• Deletion of Information:   You may request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent upon which the processing is based.